Privacy Policy

PANOAR operates as the data controller for all personal and business information collected through our website and B2B operations. As a professional manufacturer and wholesale supplier of tactical equipment—including Tactical Vests, K9 Tactical Gear, Tactical Backpacks, and Tactical Belts—we process data in accordance with applicable international privacy regulations.

For any privacy-related inquiries, please contact us at: io@panoar.com

2.1 Information You Provide Directly

In the course of our B2B operations, we may collect the following business information:

• Contact Information: Name, job title, company name, business email address, and phone number
• Business Details: Company registration number, VAT/Tax identification number, and business license information
• Shipping & Billing Information: Warehouse addresses, delivery addresses, and billing addresses
• Order Information: Product specifications, customization requirements, order history, and procurement documentation
• Communication Records: Correspondence, sample requests, and technical specifications for custom orders

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• Cookies & Tracking: Data collected through cookies, web beacons, and similar technologies
• Analytics Data: Information gathered through Google Analytics and similar third-party analytics tools

We process your information for the following legitimate business purposes:

• Order Processing: Fulfilling B2B purchase orders, managing customization requests, and coordinating production schedules
• Sample Management: Processing sample requests for products such as K9 harnesses, tactical backpacks, and related equipment
• Financial Operations: Generating proforma invoices, commercial invoices, and managing payment processing
• Logistics & Fulfillment: Coordinating international shipping, customs documentation, and delivery tracking
• Customer Communication: Responding to inquiries, providing technical support, and maintaining business relationships
• Marketing Communications: Sending B2B marketing materials, industry updates, and new product announcements (with your prior consent)
• Website Improvement: Analyzing usage patterns to enhance user experience and optimize our services
• Legal Compliance: Meeting regulatory requirements, export compliance, and contractual obligations

We may share your information only with the following categories of service providers, strictly for business fulfillment purposes:

• Logistics Partners: International carriers such as DHL, FedEx, UPS, and freight forwarders for order delivery
• Payment Processors: Secure payment gateways for transaction processing
• Cloud Infrastructure: Secure server providers for data storage and website hosting
• Analytics Services: Third-party analytics providers (e.g., Google Analytics) for website performance analysis
• Legal & Regulatory: Government authorities when required by law, court order, or regulatory obligations

All third-party service providers are contractually bound to protect your information and use it solely for the specified purposes.

5.1 European Economic Area (GDPR)

If you are located in the European Economic Area (EEA), you are entitled to the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (“right to be forgotten”)
• Right to Restriction: Request limitation of processing in certain circumstances
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw previously given consent at any time

5.2 California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: Request disclosure of categories and specific pieces of personal information collected
• Right to Delete: Request deletion of personal information we have collected
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt-out of the sale or sharing of personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: Exercise your rights without discriminatory treatment

To exercise any of these rights, please contact us at io@panoar.com. We will respond to verified requests within the legally mandated timeframes.

6.1 Security Measures

We implement commercially reasonable technical and organizational measures to protect your business information, including:

• SSL/TLS encryption for all data transmissions
• Secure server infrastructure with access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Limited access to personal data on a need-to-know basis

6.2 International Data Transfers

As a global B2B supplier, we may transfer your data internationally to fulfill orders and provide services. When transferring data outside your jurisdiction, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by relevant regulatory authorities, to maintain adequate protection for your information.

8.1 Policy Updates

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will:

• Update the “Last Updated” date at the top of this policy
• Post the revised policy on our website
• For significant changes affecting existing business relationships, provide direct notification via email

8.2 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy compliance team:

We are committed to addressing your privacy concerns and will respond to all legitimate inquiries within a reasonable timeframe.